DELIVERY

Our deliveries are carried out by a third party courier service.
We ship Worldwide!
Rose arrangements:
Orders in London zone 1
We use a “White Glove” hand delivery service. Orders received before 11pm will be delivered the Same Day. Orders received after 11pm will be delivered the next working day. It is possible to request same day delivery for orders received later than 11pm for an additional charge.
Weekend deliveries are possible by special request.
Orders for other London zones and all of Europe
Will be delivered by DHL courier. If the order is received before 2pm, it will be delivered the next day. Orders received after 2pm will be delivered the day after.

Orders received on Friday before 2pm will be delivered on Monday.  Orders received on Friday after 2pm or over the weekend will be delivered on Tuesday.
Orders for the Rest of the World
Will be delivered by DHL courier. If the order is received before 2pm, we will ship it the same day. Orders received after 2pm, will be shipped the next day. Orders received on Friday after 2pm or over the weekend will ship on Monday. DHL's transit time is usually 2-3 working days from shipment date to be received at the final destination. As shipments will need to clear customs, additional time for delivery may be incurred.
Please mention any special instructions for the courier.
Single rose:
We use 1st class Royal Mail service to ship the “SOLO” and “Grace” products.

UK orders received before 3pm will be shipped the same day. Normally you should receive it the Next Day, but depending on your address, please allow 1-3 days.
UK orders received after 3pm will be shipped the Next Day so it should reach you a day after. But depending on your address, please allow 1-3 days.
UK orders received over the Weekend will be shipped on Monday. Normally you should receive it the Next Day. But depending on your address, please allow 1-3 days.
International orders received before 3pm will be shipped the same day. Orders received after 3pm will be shipped the Next Day. Order arrival times vary and depends on the country you are shipping to. For more information please contact us directly on info@eternalpetals.com
Courier delivery can be arranged at an extra cost.
*For all types of orders please ensure that you enter full and accurate details, including the address and the post code, of the recipient. We cannot be responsible for any orders which are not delivered due to incorrect or incomplete information being supplied.
*Dispatchment times may be extended during busy periods.